Trading conditions

Right of complaint
For complaints and use of the right of withdrawal, send to:
Slightly wrinkled
Odense, Denmark
Email: knitlidtdk@gmail.com
Shipments are not accepted per cash on delivery.
The right to complain is valid for 2 years.

Right of withdrawal
- The purchase of digital content (virtual knitting patterns) is, according to - "Act on certain consumer agreements - §17 subsection 2 and §9 subsection 2 no. 2a" - not covered by the right of withdrawal. Fees are non-refundable.
- There is a 14-day full right of return on goods purchased in Knitlidt's webshop and in unbroken packaging . Return costs are your own responsibility. Cancellation must be reported to Knitlidt no later than 14 days after the purchase and from the cancellation the buyer must return the shipment no later than 14 days after. The notice must be given by mail at knitlidtdk@gmail.com, where a return slip will be sent afterwards. The notice must clearly state that the buyer wishes to exercise his right of withdrawal. If the item is to be returned to Knitlidt, the item must be in unopened packaging. Remember to print out Knitlidt's return slip and enclose it in your package.
- There is no right of cancellation for events/workshops.

Goods excluded from the right of withdrawal
- Delivery of digital content, which is not delivered on a physical medium, if the execution has begun with the consumer's prior express consent and recognition thereof, that he thereby loses his right of withdrawal.